SHIPPING & RETURNS

Shipping

  • All orders are processed between 2 to 4 business days after receiving your confirmation email
  • You will receive an email once your order has been shipped with a tracking number
  • We offer $5.00 flat rate shipping on all orders (FREE SHIPPING on order $75 and up)
  • International shipping prices may vary by region

Returns

We accept returns up to 30 days after delivery, only if item is damaged or has a manufacturing error. We don't accept returns if you ordered the wrong size, color, or simply changed your mind. We will refund the full order amount minus shipping costs. Please email shopsoftsugar@gmail.com with your order number and picture of the item's condition.

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